Question & Answer
Check our FAQs for quick answers to frequently asked questions we receive.
If you have other questions write.
HWD-IC is a global distributor of high-performance electronic components, serving industries such as telecommunications, computing, industrial automation, and data centers. We specialize in supplying IC chipsets, RAM, CPUs, GPUs, servers, RRUs, SSDs, HDDs, capacitors, transistors, IGBTs, and semiconductors from leading brands.
Our company is based in the Netherlands at the following address: 4th Floor, E036, Block B, Shenfang Building, Futian District, Shenzhen, China
We supply components from industry-leading manufacturers, including Microchip, ST, TI, NXP, Nvidia, Xilinx, Intel, Toshiba, Samsung, Analog Devices, Infineon, Mellanox, Onsemi, Renesas, Cisco, Ericsson, ZTE, Vishay, Sandisk, Western Digital, and Seagate.
If you are not satisfied with your purchase, you can request a refund within two weeks of purchase. Returned products must be in the same condition as received. Please refer to our Return and Refund Policy for further details.
Yes, we cater to businesses and industries requiring bulk electronic components. Please contact our sales team for bulk pricing, special offers, and lead times.
Solid State Drives (SSD) are faster, more durable, and energy-efficient compared to traditional Hard Disk Drives (HDD). Hard Disk Drives (HDD) offer larger storage capacities at a lower cost but have slower read/write speeds.
We adhere to strict quality control measures, sourcing products only from authorized manufacturers. Every component undergoes rigorous testing to meet industry standards and ensure reliability.
You can reach our customer support team via email at [email protected] or through the contact form on our website.
Yes, we offer global shipping. Our efficient logistics network ensures timely delivery of electronic components worldwide.
Customers can place an order by visiting our website, selecting the required products, and proceeding with the checkout process. You may also contact our sales team for bulk orders or inquiries.
We accept various payment methods, including major credit cards, bank transfers, and other secure payment options. Please contact us for details on available payment options.
Yes, we provide warranties on selected products. Warranty details vary depending on the manufacturer and product category. Please check individual product pages or contact our customer support team for specific warranty information.
Once your order is processed and shipped, we will provide a tracking number. You can use this number to track your shipment through our website or the designated courier service.
An IC chipset (Integrated Circuit chipset) is a collection of electronic circuits that manage data flow within a device. They are crucial for various applications, including computing, industrial automation, and telecommunications.
A Remote Radio Unit (RRU) is a vital component in modern telecommunications, enhancing 4G and 5G connectivity by improving network coverage and performance.
IGBTs (Insulated Gate Bipolar Transistors) are power semiconductors used in applications such as industrial automation, electric vehicles, and power management systems due to their efficiency in high-power switching.
We are committed to responsible e-waste disposal and recycling, ensuring proper handling of electronic components to reduce environmental impact.
